Purchased tickets cannot be refunded or transferred.
Visitors with a youth ticket are required to show proof of age before entering the museum.
For an optimal experience, please enter the museum at least 15 minutes prior to your reserved time-slot. If you miss your time-slot, not a problem! We will put you on the next slot so no need to stress (or call).
The Museum Jaarkaart is not valid at Youseum.
For groups larger than 12 people please e-mail firstname.lastname@example.org to receive more information on how to book a private tour.